Queuing at Pops’

Jenni and Giulia wait for their turn, chatting, while Pops and his two delightful assistants assemble mouth-watering sandwiches—which, despite the breakneck speed, turn out beautifully—and brew coffee. Pops himself is always right there on the front line; he doesn’t just take orders, he prepares them too. And as his hands move at lightning speed, he manages to pick up the conversation with each customer exactly where it left off the day before. Pops always has a kind word or a nugget of wisdom for everyone, and he has an uncanny ability to see, sense, and know exactly what each person needs, right then and there.